Emergency Plumbing Situations: What to Do Before Help Arrives

Top Emergency Plumbing Scenarios

• Burst pipes – Often caused by aging pipes or pressure spikes
• Overflowing toilets – Usually due to blockages in the drain line
• Sewer backups – Unpleasant and dangerous, often due to root intrusion or heavy rain
• Water heater leaks – Can lead to flooding and major water damage
• Gas leaks (if related to your water heater) – Extremely hazardous and requires immediate attention

Step-by-Step: What to Do During a Plumbing Emergency

1. Shut Off the Water

Locate your home’s main water shut-off valve and turn it clockwise to stop water flow. This will help prevent further flooding and damage. For toilets or sinks, use the localized shut-off valve if available.

2. Turn Off the Water Heater

If your emergency involves hot water, turn off the water heater to avoid pressure buildup or overheating. If it’s a gas unit, switch off the gas supply as well.

3. Address Minor Leaks

Use plumber’s tape, towels, or buckets to contain leaks temporarily. Avoid using any drains or fixtures connected to the affected area.

4. Clear the Area

Move furniture and valuables away from the water-affected zone. Lay down towels or plastic sheeting to reduce water damage to floors.

5. Document the Damage

Take photos and notes for insurance purposes. Documenting the situation can speed up claims and help your plumber understand the extent of the issue.

Why Call Zenon Plumbing for Emergency Plumbing Help?

Zenon Plumbing & Restoration provides fast, reliable emergency plumbing services throughout Los Angeles and the San Fernando Valley. Our licensed professionals are equipped to handle everything from burst pipes to sewage disasters—day or night.

• 24/7 Response: We dispatch immediately—no waiting until business hours.
• Fully Stocked Vans: Most repairs completed on the first visit.
• Advanced Equipment: We use cameras, leak detectors, and hydro jetters for rapid diagnosis and repair.
• Transparent Pricing: You’ll know the cost up front—no surprises.
• Trusted by Locals: Based in Burbank, we’ve been serving LA for over a decade.

Book emergency help here or call (818) 640-2944—we’re always ready.

What NOT to Do in a Plumbing Emergency

• Don’t use electrical appliances near standing water
• Don’t attempt major repairs without training—it can make things worse
• Don’t ignore small leaks—they can lead to mold and costly structural damage

FAQs About Emergency Plumbing

How do I find the main shut-off valve?

In most homes, it’s located near the water meter—often in a basement, garage, or near an exterior wall.

What qualifies as an emergency plumbing issue?

Anything that causes flooding, water damage, sewage exposure, or a safety hazard should be treated as an emergency.

Can I use insurance for plumbing emergencies?

Yes—most homeowners insurance covers sudden plumbing failures. Be sure to document the damage with photos.

Should I turn off the power too?

Yes, if water is near electrical outlets or the water heater. Call an electrician if you’re unsure how to do it safely.

Is there a fee for after-hours service?

Zenon Plumbing offers flat-rate pricing—even for after-hours emergencies. No surprise surcharges.

Helpful Resource

Want to learn more about handling water-related disasters? Check out the official FEMA water damage guide:
FEMA – Flood Response Safety Tips (PDF)